Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense.
If you notice an issue
Return the product via mail to the Return Address on the Package with a note about the defect in question. You can also email us at firstname.lastname@example.org for further instructions.
The return address is set by each printing facility. When we receive a returned shipment, an automated email notification will be sent to you. Unclaimed returns get donated to charity after 4 weeks. If our facility isn’t used as the return address, we will not be able to refund the product.
Reasons for Returns
Wrong Address – If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you.
Unclaimed – Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment to yourself.
Returned Items – Before making a return please contact us about the issue. We do not refund orders for buyer’s remorse, and size exchanges are to be offered at our discretion. All returns can be negotiated by sending us an email at email@example.com